Privacy Policy
Last updated: February 19 2026
Juniper Integrated Business Services is committed to protecting the privacy and confidentiality of our clients' personal information in compliance with British Columbia’s Personal Information Protection Act (PIPA).
This Privacy Policy describes how Juniper Integrated Business Services (the "we", "us", or "our") collects, uses, and discloses your personal information when you visit jnprbusiness.ca, utilize our marketing and financial services, or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons.
We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide our marketing and financial services, we collect personal information directly from you and automatically through your interaction with our Site. The information we collect varies depending on how you interact with us.
What Personal Information We Collect
The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
We only collect the information necessary to respond to your inquiries or provide our professional services. This includes:
- Contact Details: Your name, email address, and phone number provided via our contact form.
- Professional/Financial Information: When engaged for financial services, we collect financial data through secure, industry-standard platforms including QuickBooks and Xero.
- Customer Support: Any information you choose to include in your communications with us.
Information We Collect through Cookies
When you visit jnprbusiness.ca, we automatically collect "Usage Data" to help us understand how visitors interact with our services.
- Google Analytics: We use Google Analytics to track device information, browser type, and your interaction with our Site. This helps us optimize our website performance.
- Cookies: We use cookies to remember your preferences and run analytics. You can choose to remove or reject cookies through your browser settings.
Information We Obtain from Third Parties
We may obtain information about you from professional vendors and service providers who support our operations, such as:
- Software Partners: Companies that support our digital infrastructure and secure service delivery.
- Secure Financial Platforms: When you engage us for financial services, we interact with secure platforms like QuickBooks and Xero to manage your financial data.
- Analytics Providers: We use tracking technologies, such as those provided by Google Analytics, to understand how you interact with our Services.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices.
How We Use Your Personal Information
We use your personal information to provide you with our services and maintain our business relationship. Specifically, we use it for:
- Service Delivery: To perform our contract with you, whether that is marketing or financial services.
- Administrative Communication: To provide core updates, project notifications, and administrative information related to your account. We do not use your information for recurring marketing newsletters or third-party advertising.
- Security: To detect and prevent fraudulent or illegal activity.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate business purposes, including:
- Service Providers: Vendors who perform essential services on our behalf, such as IT management, cloud storage for professional files, and data analytics.
- Legal Obligations: To comply with applicable laws, respond to legal requests, or protect the rights and safety of our users and our business.
- Business Transfers: In connection with a merger, sale, or bankruptcy involving our business assets.
We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you.
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable. In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.
Data Retention
We retain your personal information for the duration of our professional relationship to provide our Services. Once our relationship with you has ended, we continue to retain your information only as long as necessary to fulfill the purposes for which it was collected or to comply with legal and professional requirements:
- Active Customers: We retain all necessary personal and financial information for the duration of your engagement with Juniper Integrated Business Services to fulfill our services.
- Decision-Related Data: If we use your personal information to make a decision that directly affects you (such as an accounting or tax filing), we will retain that information for at least one year to allow you a reasonable opportunity to request access to it.
- Accounting Records: Certain financial and tax-related information must be retained for longer periods (typically seven years) to comply with Canada Revenue Agency (CRA) regulations.
- Secure Destruction: Once your information is no longer required, it will be securely destroyed or anonymized.
Your Rights Regarding Access, Correction, and Withdrawal of Consent
Under BC’s PIPA, you have specific rights regarding the personal information we hold about you.
- Access: You have the right to request a copy of the personal information we have collected about you and to know how we have used or shared it.
- Correction: You may request that we correct any errors or omissions in your personal information that is under our control.
- Withdrawal of Consent: You may withdraw your consent for us to use your personal information at any time, subject to legal or contractual restrictions and reasonable notice.
Children's Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.
Accountability and Contact Information
We have designated a team member who is responsible for ensuring our compliance with this policy and the Personal Information Protection Act.
- Inquiries: If you have questions about how we handle your data or wish to exercise your rights, please contact: Gy Ovenden at gy@jnprbusiness.ca.
If you are not satisfied with our response to your inquiry or complaint, you have the right to contact the Office of the Information and Privacy Commissioner for British Columbia at www.oipc.bc.ca.